Credit cards are generally considered a critical part of the payments infrastructure. However, a myriad of factors may shape new pathways in the payments landscape, undermining the current dominance of credit cards. This may create new opportunities for revenue growth for banks, fintechs and other financial institutions.
Dominance of credit cards
The prevalence of credit cards as a payments infrastructure has been a driving force in the modern economy. The invention of credit cards in the 1950s, starting with Diner’s Club card,1 paved the way for a multitude of benefits such as enhanced fraud protections, monetary rewards for routine spending, spend tracking and a faster way to build credit than traditional methods.2 As a result, credit cards have become a ubiquitous mode of payment with 48% of businesses using credit cards for payments3 and U.S. consumers are using cards for 37% of payment transactions.4 Beyond this, the Federal Reserve Board of San Francisco found that credit card payments are at their highest level since 2016, indicating that credit cards are gaining ground compared to cash or other forms of payment.5
How they work
The technology infrastructure behind credit cards, also known as payment rails, is the core of their supremacy. These rails allow for digital money transfers to be made between payers and payees, regardless of country, currency, digital payment method, or whether the parties are businesses or consumers.
Credit card rails work by using a physical or digital card that can be presented to a merchant. Once a transaction takes place, the details are sent to the bank that acquires payment, which then sends it to the bank that issued the card. When the issuing bank receives the transaction, it ensures it has enough available credit and authorizes the transaction. The issuing bank routes the transaction back through the card network to the acquiring bank, completing the transaction.6
This is referred to as the dual message system; the merchant sends an authorization request with the first message and requests settlement with the second message. Dual message networks are generally considered to be more secure, as they have additional authentication measures. Further, the dual message networks are still often the only available choice for remote debit sales, according to the Federal Reserve.7
One of the factors that seemingly contributes to the dominance of credit card companies, such as Visa and Mastercard, is the type of payment networks they operate. Visa and Mastercard control most dual-message transaction networks, which has become a barrier to entry in the space.8 Start-ups in the credit card space are often connected to and/or backed by major card providers due to the speed, and resources required to replicate such a network. Hence, as new credit card models emerge, one asks if they can be sustained as they’re not on a scalable network. How do they make the unit economics work?
In a look at Seed through Series C startups that were funded since January 1, 2022 in the United States, over 78% identified with being associated with Visa and Mastercard networks.
Pressures and challenges with credit cards
There are, however, certain obstacles facing the credit card model such as:
Implications and options
As a result, new pathways are emerging in the payments landscape that could undermine credit card dominance. While the dual-message-network-barrier-to-entry creates a lack of legitimate alternatives to credit cards, a promising new movement towards open banking may be imminent. Open banking refers to the secure interoperability of the banking industry, enabling third-party payment service providers and other financial service providers to access personal and financial information from their customers’ banks. The customer must grant access to the sharing of information, and the relevant data is then shared with third-party providers through exposed application programming interfaces (APIs), facilitating faster and more secure transactions. While open banking is already well established in the European Union and certain parts of the Asia-Pacific region, the United States has been slower to adopt this innovation. Nonetheless, with the help of open banking and new technologies, potential alternatives to credit cards are gaining ground
Although credit cards are unlikely to become obsolete anytime soon due to their significant technological advantage and market penetration that has grown over decades, the advent of open banking presents new opportunities for banks and their partners to collaborate in the development of innovative products and experiences. With the growth of open banking and other technologies, the barriers to entry in the payment landscape are gradually eroding.
As the payment ecosystem evolves, cards and new instant digital payment methods will very likely strike a new balance. We expect increased competition as well as collaboration both amongst players as well as payment networks being utilized, including card and non-card rails. What is clear, especially for use cases where card is predominantly utilized, is that fraud-prevention and consumer experience will be the key drivers to success for anyone who looks to compete or collaborate in this space.
— Carl Slabicki, co-head of Global Payments at BNY Mellon Treasury Services
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