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A Winning Culture

March 2016

Vincent Pacilio

“One of the many positive attributes of BNY Mellon is that there’s a lot of emphasis on team achievement. Everybody does what he or she can to help their team. And as a result, people are more open and easier to work with.”

Vincent Pacilio
Senior Client Executive and Head of Insurance Segment

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What Matters Most

We have a culture of getting things done, delivering value and making a difference where it matters most. It sets us apart and makes BNY Mellon the stand-out choice for ambitious clients and talented professionals.

6 people in a conference room meeting

The BNY Mellon Way

  • Delighting clients
  • Relentlessly curious
  • Always responsive
  • Unquestioned integrity
  • Managing risk responsibly
Woman laughing with colleague

Building a collaborative culture is a key to our success, giving all an opportunity to contribute whether serving clients directly or supporting colleagues who do. WOW (Winning Our Way) is our company-wide recognition program that serves to drive continued high performance.

blue book

To meet the changing demands of our clients and the evolving career interests of our people requires a thoughtful and robust learning infrastructure. BNY Mellon delivered 1.1 million learning hours in 2015. We built BNY Mellon University (BKU) to encourage and support our people’s desire for and dedication to continuous learning and improvement that drives our high-performance culture.


Man and woman doing yoga


Depending upon their location, our people may have access to a variety of wellbeing programs. Also, our global Employee Assistance Program (EAP) provides support to employees for a wide range of personal and family issues. These resources help individuals to lead healthier lives, manage and improve existing conditions and enjoy an enhanced quality of life.

Contact Us

Monique R. Herena
Do you want to know more about BNY Mellon’s People Report?
Monique R. Herena
Chief Human Resources Officer and Senior Executive Vice President, Human Resources, Marketing & Corporate Affairs
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