Head of Client Experience and Head of Trustee
Asia Pacific, Asset Servicing
Tom McGagh is the Asia Pacific Head of Client Experience as well as the APAC Head of Trustee BNY Mellon, based in Singapore. As the Head of Client Experience, Tom is responsible for the day to day client servicing for clients in the region, while developing consistency across those relationships. In his capacity as Head of Trustee, Tom is responsible for building BNY Mellon's Cayman and Hong Kong Trustee strategy and the execution of the business. He sits on the Boards of BNY Mellon Fund Management (Cayman) Ltd, BNY Mellon Institutional Services (Asia Pacific) PTE. Ltd and BNY Mellon Trustee Company (Hong Kong) Limited.
Tom has spent the majority of his 20 years in Financial Services working with sophisticated investors in Asia Pacific. Prior to joining BNY Mellon, Tom was the Head of Client Implementation, Governance and Change for BNP Paribas Securities Services in Singapore, primarily focused on asset management clients. Prior to that, Tom spent 17 years with Northern Trust where his last role was Global Head of Alternative Asset Servicing. In this role Tom was responsible for the end to end operations in support of investors Private Equity, Hedge Fund, Unit Trust and Syndicated Loan positions. Prior to that Tom was the Head of Operations, Singapore and APAC Head of Client Accounting. Tom began his exposure to the APAC region in 2004, when he was tasked with setting up the client accounting team in Singapore, to support key Sovereign Wealth Funds, Central Banks, Superannuation funds and Statutory Boards.
Tom has B.A. from Ripon College.