Company’s Global Delivery Centre in India recognised for established practices in Quality and Re-engineering
PUNE, 26 May 2014 – BNY Mellon, a global leader in investment management and investment services, has received a Special Commendation for Golden Peacock National Quality Award for 2014 for its Global Delivery Centres (GDC) at Pune and Chennai.
The certificate was presented to Dinesh Deo, managing director and chief executive officer of BNY Mellon’s GDC in Pune and Chennai, and Vikas Kohli, Director Quality and Re-engineering by Oommen Chandy, Chief Minister of Kerala, at the ‘Golden Peacock Awards’ ceremony during the '24th World Congress on Total Quality & Leadership’ at Trivandrum (India), on Friday, May 23, in the presence of eminent business leaders, jurists, academics, environmentalists, economists, legislators and policy makers.
This is the first time BNY Mellon has entered its GDC in the annual Golden Peacock Awards (GPA). BNY Mellon competed with over 450 applicants
Established in 1991 by the Institute of Directors, a non-profit apex association of company directors committed to improving the competitiveness of Indian business, the GPA awards have become one of the most coveted corporate excellence awards in India. The awards are focused on driving excellence in quality, innovation, training, governance, environmental management and corporate social responsibility.
“BNY Mellon has been synonymous with best-in-class client service since the inception of our Operations GDC in Pune 10 years ago,” said BNY Mellon’s Dinesh Deo. “This Special Commendation is not only a testimony to our established practices in Quality and Re-engineering, that ensure effective and efficient service delivery to our clients. It is also recognition of how quality is integral to every aspect of our organisation; everything from organizational leadership, strategic planning, infrastructure management, to how we engage with our employees and society.”
BNY Mellon established a wholly owned subsidiary in Pune in December 2004 to provide world class support and services to the company’s global businesses. In September 2012, the operations were expanded to Chennai. These two locations have world-class facilities which are fully integrated into BNY Mellon's infrastructure from an operations, technology, business recovery, finance, HR, risk, legal, corporate information security and audit perspective. Today the GDC employs over 4,500 operations professionals across Pune and Chennai performing a wide-range of financial services processes for BNY Mellon’s investment management and investment services businesses. BNY Mellon’s Pune GDC facility is ISO 9001:2008 certified.
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 35 countries and more than 100 markets. As of March 31, 2014, BNY Mellon had $27.9 trillion in assets under custody and/or administration, and $1.6 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com, or follow us on Twitter @BNYMellon.