April 21, 2011

BNY Mellon Asset Servicing Takes Top Honours Amongst Peers in 2011 R&M Global Custody Survey


Nine #1 rankings against peer group of large US custodians

LONDON, April 21, 2011 — BNY Mellon Asset Servicing, the global leader in investment servicing, has been ranked #1 in eight key categories ahead of its peer group* in the latest annual R&M Survey of custody clients and fund managers.

In addition, BNY Mellon was ranked #1 overall in the Big Boys category, which surveys providers with assets under custody in excess of $10 trillion**.

BNY Mellon was ranked #1 within its peer group in the following categories:

  • The Experts
  • Overall
  • USA
  • Asset Managers
  • Asset Managers Direct
  • Asset Managers Indirect/Both
  • US Asset Managers
  • UK Asset Managers

[*Peer group: State Street, JP Morgan, Northern Trust, Citigroup]

[**State Street, JP Morgan, Citigroup]

The company elicited the highest number of client responses across the survey – 143 compared to a median of 58 responses across the other 10 named providers.

Tim Keaney, CEO of BNY Mellon Asset Servicing, said: "Once again I'd like to thank our clients for their unstinting support in this prestigious independent survey. These results underline the expertise and dedication of everyone working within our Asset Servicing business, qualities which are ever more important to our clients as they look to manage their risks and pursue new opportunities in what remains a challenging  business environment around the world.

"This latest vote of confidence in our organisation validates our continued focus on innovation, quality and service excellence, and is testament to the breadth of our product offering and our long-term commitment to the investment servicing business."

Sample BNY Mellon client survey comments included the following:

  • "The two areas that are most important to me in my relation with the custodian is personnel and online accessibility. BNY Mellon exemplifies excellence in both areas."
  • [BNY Mellon does] an outstanding job assisting us with our needs and [has] the best technology available for clients."
  • "I wish all my institutional clients would have BNY Mellon as their custodian."

UK-based R&M Consultants specialises in providing market research to financial institutions around the globe. R&M's annual global custody client satisfaction survey, now in its 18th year, is based on feedback from investment managers, pension funds and other institutional global custody clients. The 2011 survey attracted over 800 responses worldwide. Participants were asked to rate global custody providers across a range of service categories. Scores in each of these categories were then combined to produce an overall ranking.  

BNY Mellon Asset Servicing offers clients worldwide a broad spectrum of specialized asset servicing capabilities, including custody and fund services, securities lending, performance and analytics, and execution services.

BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, offering superior investment management and investment services through a worldwide client focused team. It has $25.5 trillion in assets under custody and administration and $1.2 trillion in assets under management, services $11.9 trillion in outstanding debt and processes global payments averaging $1.7 trillion per day. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available at www.bnymellon.com.

This press release is issued by The Bank of New York Mellon to members of the financial press and media. All information and figures source The Bank of New York Mellon unless otherwise stated as at March 31, 2011
The Bank of New York Mellon, London Branch, registered in England and Wales with FC005522 and BR000818
Branch office: One Canada Square, London E14 5AL
Authorised and regulated in the UK by the Financial Services Authority