With digital assets entering the mainstream, institutions expect the same secure infrastructure and risk management that they have for their traditional assets. Bringing digital assets to this level of maturity will require collaboration across the industry.
Delivering a positive client experience is the key to unlocking success across the global financial sector. To put it simply, banks perform well when their customers do. In fact, a recent McKinsey study, found higher degrees of customer satisfaction drive higher assets under custody.
As speculators followed the decade-long boom and bust of cryptocurrencies since Bitcoin’s debut, other trusted institutions began to leverage blockchain – the technology behind cryptocurrencies – on its own.