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Enterprise ESG Strategy

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At BNY Mellon, we’re committed to using our global reach, influence and resources not just to power success today, but to help safeguard the future.

ESG Materiality


We focus on what matters most and where we can drive business transformation. Thus, BNY Mellon periodically adjusts our approach to remain current with stakeholder concerns, global trends and our own business strategies. In 2020, we increased alignment of our ESG efforts both within our organization and with external reporting frameworks. In addition to updating our Enterprise ESG strategy, we introduced goals and key performance indicators (KPIs) to guide our actions from 2020 through 2025.


Our Enterprise ESG strategy and goals are based on research and stakeholder input gathered through an ESG materiality assessment process conducted in 2019 that helped us determine the most relevant ESG issues for BNY Mellon.

ESG Materiality Assessment Key Themes

Technological Resilience

Information security and resilience to cyberattacks represent a key intersection of societal needs and BNY Mellon business priorities. 

The Importance of the Employee

Employee issues such as diversity & inclusion, talent attraction, retention and development, and gender pay equity can help differentiate BNY Mellon in an increasingly competitive business environment. 

Climate Readiness & Response

The impending impacts from climate change require every institution to act. In financial services, frameworks such as the TCFD recommended disclosures help facilitate a robust and substantive assessment of climate-related vulnerabilities and opportunities.

Integrating ESG

Increasing evidence of the benefit of systematically integrating environmental, social and governance considerations into the investment process is bolstering demand for such products and services.

Trust & Transparency

Board oversight, responsiveness and transparency regarding evolving sustainability challenges are important to respond to stakeholder expectations.

Enterprise ESG Strategy Pillars


We built our Enterprise ESG strategy on three pillars that correspond with what is currently most relevant to the company and our clients, employees, communities and society.


  • Diversity, Equity and Inclusion
  • Leadership & Development
  • Employee Engagement & Wellbeing
  • Community Impact


  • Risk Management
  • Governance
  • Sustainable Client Solutions
  • Technology/Cybersecurity


  • Climate Change
  • Environmental Sustainability
  • Supply Chain
  • Public Policy
  • Human Rights

2025 Goals and Progress


We continue to report against the goals that we announced in 2019 to guide our actions from 2020 to 2025. While we work toward our 2025 goals, we review the associated KPIs periodically to evaluate whether they remain relevant to current business and market conditions. Thus, we have made, and may continue to make, adjustments in our KPIs. Progress on each goal and KPI can be found within the relevant sections of the annual ESG reports. 

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Goal: Drive a culture of inclusion and advance diverse representation


Key Performance Indicators

  • Increase senior leadership positions held by women and ethnically and racially diverse employees with unique percentage point targets by Executive Committee member
  • Increase percentage of participation in E/BRGs, as evidenced by employee registered membership in at least one group, by 3% year over year, starting from the 2019 baseline year
  • Consistently rank among the top employers for leadership in the field of diversity, equity and inclusion

Goal: Drive a culture of high productivity, engagement and commitment to continuous learning and development to support successful leaders and managers and their teams


Key Performance Indicators

  • Improve manager effectiveness score by 5% year over year, as measured through Manager Upward Feedback process 
  • Run a new company-wide employee engagement survey in 2020 to establish baseline engagement scores

GOAL: Support a culture of wellbeing through a holistic program focused on engaging employees and developing key management behaviors to decrease health risk

Goal: Leverage the company’s resources and employee talent to help significantly increase impact of community support in the regions and countries in which BNY Mellon operates


Key Performance Indicators

  • Direct 65% of corporate grants and sponsorship giving donations to organizations and causes that are aligned with our strategic focus of developing the workforce of the future
  • Facilitate 130,000+ hours of employee volunteerism annually
  • Increase total hours of Signature Pro Bono consulting delivered to nonprofits by 10% over the 2019 baseline year
  • Achieve a skillsbased volunteering target of 40% of total employee volunteer hours, ensuring that a significant portion of volunteer efforts leverage employees’ professional experience

Goal: Sustain strong global risk and compliance culture focused on risk awareness, ownership and ethical behavior


Key Performance Indicators

  • Drive active employee engagement and ownership of risk and compliance requirements through ongoing strategic communication and development



Goal: Continue to evolve and fortify our risk infrastructure’s integration into business-as-usual practices across the organization


Key Performance Indicators

  • Promote consistent and aligned utilization of the risk life cycle (identification, measurement, mitigation, monitoring) across the company as a key factor in risk/reward decisions for product, client and geography prioritization

Goal: Continually evolve business protocols to help ensure systems continuity in every jurisdiction in which we operate, and across borders


Key Performance Indicators

  • Expand our information security management system based on an internationally recognized specification (i.e., ISO 27001) for all critical applications and business services



Goal: Evolve business protocols to provide technology knowledge, resilience and business continuity


Key Performance Indicators

  • Cultivate a globally competitive level of workforce awareness concerning information systems security

Goal: As part of the director recruitment and refreshment efforts for the parent Board of Directors, continue to ensure that candidate slates include individuals with diverse backgrounds and perspectives in order to maintain the Board’s diverse composition


Key Performance Indicators

  • Review at least annually the diversity criteria applied by the Board in its process of evaluating the qualifications of potential candidates
  • Integrate into the evaluation of external search firms’ performance a review of such firms’ capabilities in developing diverse candidate pools



Goal: Formalize proactive outreach program to engage stockholders on ESG performance


Key Performance Indicators

  • Increase proactive engagement with top stockholders on ESG topics
  • Enhance integration of ESG content in public reporting, including but not limited to BNY Mellon’s Proxy materials

Goal: Provide best-in-class solutions to enable our clients to transition to more sustainable financing opportunities


Key Performance Indicators

  • Increase number of clients who use ESG data within Data and Analytics solutions
  • Demonstrate ESG thought leadership and proof points as measured by industry recognition and client satisfaction metrics

Goal: Maintain commitment to environmental sustainability, including effectively managing natural resource use


Key Performance Indicators

  • Reduce Scope 1 and Scope 2 GHG emissions by 20% from a 2018 base year, including data centers, utilizing methodology developed by Science-Based Targets initiative (SBTi)
  • Maintain carbon neutrality commitment (For Scope 1 and Scope 2 GHG emissions, including our data centers, as well as Scope 3 business travel emissions through the use of renewable energy and carbon offsets.)
  • Divert 80% of office waste from landfills
  • Target zero waste to landfills for technology equipment
  • Achieve paper neutrality across our operations (through the use of offsets)

Goal: Build a Supplier Diversity program that has longevity, consistent with BNY Mellon’s value proposition and diversity initiatives


Key Performance Indicators

  • Refine program resources to improve program processes and increase efficiencies
  • Implement a companywide sustainable training program on supplier diversity
  • Increase outreach with diverse suppliers through development and education experiences

Goal: Continue to engage with stakeholders on key regulatory and legislative issues important to BNY Mellon


Key Performance Indicators

  • Expand internal awareness of regulatory and legislative impacts and trends
  • Strategically advocate on priority legislative and regulatory issues affecting BNY Mellon

Goal: Continue the commitment to preventing modern slavery and human trafficking in our operations, supply chain and communities


Key Performance Indicators

  • Conduct due diligence and training practices to promote understanding of Modern Slavery Act principles