BNY Mellon is one of the leading companies in the areas of investment services. Germany is one of BNY Mellon's five core growth markets throughout the world. We have been continuously expanding our business ever since our German business started back in 1931 and now have approximately 600 employees at our Frankfurt and Düsseldorf locations.
Our goal is to support client growth using a four-pronged approach:
The services we provide meet the highest quality standards every single time thanks to our efficient combination of technical expertise and customer orientation. This is how we achieve sustainable results and generate long-term added value.
Key data for Germany:
*dpn Survey Custodians Depotbanks September 2014
BNY Mellon Investment Management EMEA Ltd/Zweigniederlassung Deutschland
60308 Frankfurt am Main
Phone: +49 69 12014 1025
The Bank of New York Mellon SA/NV
Asset Servicing, Niederlassung Frankfurt am Main
60327 Frankfurt am Main
Phone: +49 69 12014 1000
BNY Mellon Service KAG
60327 Frankfurt am Main
Phone: +49 69 12014 2000
The Bank of New York Mellon
60327 Frankfurt am Main
Phone: +49 69 12014 1000
If you would like to speak with a BNY Mellon professional in Germany, please contact:
BNY Mellon in Frankfurt - Switchboard
+49 69 12014 1000
+49 69 12014 1572
+49 69 12014 1030
Global Client Management
+49 69 12014 1032
+49 69 12014 1070
+49 69 12014 1771
+44 20 7163 7473
Foreign Trade and Payments
+49 69 12014 1810
+49 69 12014 1820
BNY Mellon offers institutional clients a full range of administrative and operational solutions in the investment services area, allowing them to efficiently settle their deals, investments and transactions worldwide..
Our investment services cover the following areas:
USD 28.6 trillion USD assets under custody and/or administration*
USD 1.7 trillion USD assets under management*
*As of June 30, 2015
BNY Mellon supports a wide range of alternative investment vehicles throughout the world with more than USD 610 billion in assets under administration and custody* — including hedge funds, funds of hedge funds, private equity funds and infrastructure funds. We partner with our customers to find integrated administrative and operational solutions using state-of-the-art technologies.
We work with an integrated platform that fully meets all the administrative requirements of alternative investment funds. This seamless service allows us to organise operational processes efficiently and to minimise administrative costs. As a result, alternative investment managers can focus fully on their core business.
*Information as of 1st Quarter 2013
BNY Mellon offers its clients leading-edge products, technologies and services in the depot banking, securities settlement and custody, and service KAG areas. Our goal is to manage your portfolio and control your investment process efficiently and effectively. We do this by combining a client-centric relationship management concept with innovative technology in order to provide you with individual solutions.
Products and services offered by BNY Mellon in Germany include:
We offer our clients access to more than 100 markets around the world.
*2013 dpn Custodians Survey
We understand today's rapidly changing world and work closely with broker-dealers and institutional investors to help them navigate new regulations, market dynamics, demand for high-quality collateral, and a heightened focus on risk. Our global perspective of the financial markets helps our clients, whether on the buy-side or the sell-side, improve the way they manage their collateral.
We leverage our collateral, liquidity and securities lending services to develop insights with the objective of helping you to:
Our services fully support the segregation, optimization, financing and transformation of collateral. We can help you more effectively and efficiently manage your collateral through our SOLVESM approach focused on:
Now is the time for discerning collateral solutions. Let's start a conversation.
1 - As of March 31, 2014
2 - includes assets of CIBC Mellon clients. CIBC Mellon is the brand name for CIBC Mellon Trust Company and CIBC Mellon Global Securities Services Company, each a joint venture between BNY Mellon (50%) and Canadian Imperial Bank of Commerce (50%). Securities lending for CIBC Mellon clients is transacted through The Bank of New York Mellon as agent, and is part of The Bank of New York Mellon Agency Lending Program.
3 - Approximately $2 trillion – see page 19 of http://www.bnymellon.com/investorrelations/financialreports/2014/2014q1.pdf for further details.
At BNY Mellon Corporate Trust we deliver a full range of debt issuer and related investment services customized to your needs.
We have been providing trust and agency services for the participants of the debt capital markets for over 100 years.
Drawing on this extensive experience we collaborate with you to create customised solutions to your debt related needs, delivering a range of core services, including:
We provide the infrastructure, technology and processing services to help you navigate the debt capital markets.
We partner with clients to understand the challenges they face, then provide the administrative, operational and infrastructure services to support your debt issuance and other capital markets-related needs.
BNY Mellon can offer you a wealth of multi-jurisdictional knowledge, critical in helping our clients operate in today's global markets, teamed with local experts delivering regional-specific services.
At BNY Mellon we leverage our global footprint and expertise to deliver customised and market-driven solutions across a full range of debt issuer and related investor services. We offer you a distinctive, high quality and personalised service wherever you choose to do business.
Please inform yourself about our excellent credit ratings.
Safest Bank in the USA
2009, 2010, 2011, 2012, 2013
BNY Mellon keeps the first place for five years in a row.
(Global Finance Magazine)
For those accessing the capital markets, we are the optimal choice. Every issue we manage is supported by the industry's most comprehensive range of services and innovative applications of technology. Our team of experts have experience with all debt types, from the traditional to the most specialised asset class or financing structure. We understand and support all stages of a deal from the minute it closes through to its final payment. By delivering expertise at every stage of the transaction, we provide flawless administration, key processing efficiencies alongside critical legal and regulatory compliance monitoring. We are positioned to leverage the breadth and depth of our services, expertise and solutions to help you achieve your business goals.
Industry Solutions Tailored to Meet Your Needs
BNY Mellon Corporate Trust offers a comprehensive range of debt related services to a variety of clients including:
BNY Mellon's comprehensive depositary receipt (DR) services cover everything from efficient administration through support for investor relations strategies down to specific secondary market support. Our excellent understanding of the needs of issuers, investors and brokers is based on proactive cooperation with them. This three-pronged approach enables us to generate sustainable added value by taking into account the needs of everyone involved.
As a depositary agent, we create the technical environment for trading securities issued by non-U.S. companies on the U.S. market (ADRs) and in financial centres worldwide (GDRs). We also provide a wide range of services for issuers, investors and intermediaries in this area.
Stock corporations use depositary receipts to increase awareness of their brands beyond the borders of their domestic markets. In addition, depositary receipts often have a positive influence on securities prices. Depending on the type of depositary receipts involved, issuers can also use them to raise capital (Level III DR programme). Depositary receipts are a practical way for international investors to diversify their portfolios to include global investments.
*All information as of 30. June 2013.
Achieve your investment, financing and cross-border objectives using BNY Mellon's premier range of global markets services. Driven by experience, innovation and reliability, we provide services that enable you to achieve the best possible results in the following areas:
We offer you services and solutions to:
We have been meeting the financing, investment banking and trading needs of large and small investors on the capital markets for 25 years.
*BNY Mellon Capital Markets EMEA Limited is authorised and regulated by the Financial Conduct Authority under number 580200
Our clients are focused on minimising their risk while simultaneously safeguarding profitability and monitoring counterparty risk. Ensuring same-day liquidity, central access to fund data, investment positions and investment income as well as efficiently settling payment flows are other client requirements.
As one of the market leaders in the area of liquidity management, BNY Mellon developed Liquidity DIRECTSM to meet all these needs. Our clients can use this central platform to either manage their investments and counterparty risks themselves via an online portal or take advantage of our fully automated cash service.
Existing accounts can simply be linked to this platform, ensuring settlement of daily payment flows and making it easy and efficient to invest excess liquidity. This helps ensure your liquidity is working for you every single day.
Liquidity DIRECTSM provides you with the tools you need to meet the current challenges on the markets, increase transparency and optimise your cash flow.
*Daily price risk is eliminated by a stable net asset value (NAV) of 1.
BNY Mellon operates a global network of branches, representative offices and correspondent banks that provide its clients with extensive international payment and liquidity management services. We developed this offering to help you to conduct transactions, optimise cash flow and mitigate risk in capital markets around the world.
Thanks to our substantial investments in technology, our innovations and our broad specialist expertise, we can provide strategic solutions that are specifically tailored to meet your business needs.
The services offered by the Treasury Services area include:
Key data worldwide:
*The Clearing House, May 2014
**The Federal Reserve Bank, June 2014
***Ernst & Young CMS Survey, 2013; rank is based on reported fee-equivalent revenue
Big Data and Investment Management
CME Clearing Europe Goes Live with BNY Mellon CSD
BNY Mellon signs trade processing partnership with Helaba (Landesbank Hessen-Thuringen) & the G25 German Sparkassen
Marble House Capital Appoints BNY Mellon as Custodian for Range of German Alternative Investment Funds
BNY Mellon and Deutsche Asset & Wealth Management in Exclusive Negotiations for Real Estate Fund Administration Outsourcing
BNY Mellon Appoints Werner Taiber as Country Executive for Germany
BNY Mellon Appointed Account Bank and Paying Agent by Volkswagen Financial Services on a EUR 3 Billion Asset-Backed Deal
BNY Mellon Launches New Era in Global Payments Service Delivery
Global Companies Returned to the Capital Markets in 2013, Led by Emerging Market Firms, says BNY Mellon's DR Yearbook
BNY Mellon and Alceda sign depositary agreement for alternative investment funds
BNY Mellon Appoints Lars Hella as Head of Depotbank Services in Germany
BNY Mellon Appointed Account Bank and Paying Agent to SC Germany Vehicles 2013-1 UG
BNY Mellon Selected by NASDAQ OMX As Settlement Bank for CCP Clearing
BNY Mellon Strengthens Global Collateral Services Team With New Appointment in Germany
BNY Mellon Supports Philip-Lorca diCorcia Exhibition at Schirn Kunsthalle Frankfurt
BNY Mellon Classic ADR Index(SM) 18% Return in 2012 Beats S&P 500, Led by Europe
BNY Mellon Appointed as Depositary by HUGO BOSS AG
BNY Mellon Establishes Central Securities Depository
BNY Mellon Enhances Trade Director Post-trade Processing Offering in Germany
BNY Mellon's German Investment Boutique WestLB Mellon Asset Management to be Renamed Meriten Investment Management
BNY Mellon Appointed Global Custodian by Allianz Bank Bulgaria
BNY Mellon to Provide Allianz Global Investors with Outsourcing Solutions for Discretionary Mandates
BNY Mellon Acquires 100% of WestLB Mellon Asset Management
BNY Mellon Service KAG appointed by VVO Haberger AG to launch and manage new fund range
BNY Mellon appoints Wim Hautekiet as CEO of The Bank of New York Mellon SA/NV
BNY Mellon Launches German-Language Version of Workbench™
BNY Mellon-Sponsored Study by Consultants itechx & FAROS Highlights Increasing Demand Among German Institutional Investors for Sophisticated Services
Investor Demand for World's Energy and Mining Companies Drives Depositary Receipt Trading and Capital Raisings in 2011, Says BNY Mellon
BNY Mellon Top Rated in Germany in Annual Global Custodian Major Markets Agent Banks Survey
Hamburger Sparkasse Appoints BNY Mellon Service KAG as Service Provider
BNY Mellon Celebrates First Anniversary of BHF Asset Servicing Acquisition by Taking #1 Custodian Position in Germany
BNY Mellon Asset Servicing Wins $16.4bn Mandate from Stichting Rabobank Pensioenfonds in The Netherlands
BNY Mellon Appointed as Successor Depositary Bank by AIXTRON SE
BNY Mellon Asset Servicing Appoints Jurgen Scharfenorth as New Head of Relationship Management for Germany
BNY Mellon Research Into OTC Derivatives Shows Significant Gaps in Implementation of Managing and Mitigating Counterparty Credit Risk
BNY Mellon Completes Acquisition of BHF Asset Servicing GmbH
BNY Mellon Agrees to Acquire BHF Asset Servicing GmbH
BNY Mellon Asset Servicing and BHF Asset Servicing GmbH confirm new cooperation agreement
The Internet is one of the most powerful communication tools available, making it possible to share information instantly, any time of the day or night, around the globe.
Criminals have capitalized on the broad power and wide availability of the Internet and electronic mail (e-mail) to defraud unsuspecting people. It is critical that each of us maintain constant vigilance over the way we use the Internet and all forms of electronic communication.
The Bank of New York Mellon maintains active oversight of all of our systems as part of our efforts to protect the security and privacy of client information.
If you have any concerns or questions, please contact your Bank of New York Mellon representative.
The Bank of New York Mellon does not contact its clients or anyone else by e-mail to confirm credit card or financial transactions, or to confirm or request personal account information or any other type of sensitive information.
To help protect yourself and your personal data, do not trust any e-mail communications that request your personal information.
Criminals can be convincing. They make their fraudulent e-mails look like they come from legitimate sources. They publish fake Web sites that use designs, information and programming stolen from their rightful owners. Cyber criminals use methods to impersonate you over the phone to arrange funds transfers, or imitate communications from the financial institution to verify transactions, or initiate other changes to your account. Don't fall for their ploys.
E-mail is by far the most popular way for criminals to try to get your attention — and your personal information. An e-mail may direct you to a Web site designed and operated by criminals to trick you into revealing such information. Therefore, treat e-mail from someone you don't know the same way you would treat a telemarketing call from someone you don't know: don't necessarily believe what you're being told.
Fraudulent e-mails and Web sites are created every day to attempt to steal personal information. It's called "phishing" — a variation of the word "fishing." There are limitless variations of these online scams, so the best defense is education and a healthy dose of skepticism. A few misleading and deceptive techniques in use include the following:
As technology and one's ability to detect these scams improves, so, unfortunately, do the criminals. The latest attacks do not even require you to do anything. Merely opening the e-mail can launch "hidden" software — a virus, "spyware" or other malicious code — that will download to and reside on your computer. Should they go undetected, any of these programs could compromise your computer in a variety of ways, including stealing private information, redirecting your Web surfing to unscrupulous sites and transmitting information that you type on your computer directly to the criminals. Therefore you should delete all unwanted and potentially fraudulent e-mails without opening them.
Some fraudulent e-mails, spear-phishing attempts for example, can be very well done and very convincing. These are often created by more sophisticated and more determined criminals who are highly motivated to succeed. More generally, however, most fraudulent e-mails and Web sites established for fraud may frequently be characterized by the following:
There are a number of common e-mail scams of which you should be aware. While this list is by no means exhaustive, recent e-mail tricks include:
"Spoofing" is another trick used by criminals. Criminals steal a Web site's code — the technical programming that makes the Web site work — and use it to create a fake Web site that "spoofs" or appears to be the legitimate site.
The difficulty for unsuspecting consumers is that these sites look legitimate. To help protect yourself, be aware of how you're accessing the site.
If you receive a letter, accompanied by a check with a The Bank of New York Mellon brand, that claims you have won a lottery, a sweepstakes, have been chosen to be a paid "secret shopper" or a similar variation of a popular contest, be advised that these are scam letters and fraudulent checks. If you contact the sender as requested, you will be instructed to negotiate the check and forward the sender money through a wire transfer or money order. Please do not negotiate these checks, as they are not authentic The Bank of New York Mellon checks. If you receive one of these letters and/or checks, you should report it to your local U.S. Postal Inspection Service.
Corporate account takeovers, once associated mostly with large corporations, have started to target municipalities, smaller businesses, and non-profit organizations. Thousands of businesses, small and large, have reportedly fallen victim to this type of fraud. To obtain access to business financial accounts, cyber criminals often target employees and cause the targeted individual to download and spread malicious software (or "malware") which in turn steals their log-in credentials. Cyber criminals typically will accomplish this by getting you to perform some action such as open an email attachment, accept a fake friend request on a social networking site, visit an already compromised legitimate website, or plug an infected USB drive into your system. All of these can install malware on your computer.
Some recent methods used to trick employees into opening the attachment or clicking on the link, have included making the e-mail appear come from a legitimate business, for example:
Cyber criminals may try to take advantage of some current event, such as a natural disasters or major sporting events, They may use credentials stolen from company websites or co-workers or executives and design the e-mail to look like it comes from a trusted source.
Once they are able to get you to download their malware, they can easily steal your account login credentials and then be able to electronically steal money from your business accounts through unauthorized wire transfers and ACH payments.
Report any problems regarding The Bank of New York Mellon to your customer service representative.
If you should become a victim of identity theft, you can take the following actions to help you protect your personal and financial interests:
Contact your bank and credit card issuers to ensure that:
File a police report with your local police department and provide the facts and circumstances surrounding your loss. Obtain a police report number with the date, time, police department, location and name of the police officer taking the report or involved in the subsequent investigation. Having a police report on file will often facilitate your dealings with insurance companies, banks, credit card agencies, and commercial establishments that may be parties involved in fraudulent transactions. The police report may initiate a law enforcement investigation into the loss with the goal of identifying, arresting, and prosecuting the offender and possibly recovering your lost items. The police report will also help provide immediate clarification should someone assume your identity and be arrested for criminal activity using your name and biographical data.
Contact the three major credit bureaus (listed below) to order copies of your credit report, and to report identity theft.
PO Box 105069
Atlanta, GA 30349
To order a credit report: +1 800 685 1111
To report credit fraud: +1 800 525 6285
PO Box 2002
Allen, TX 75013
To order a credit report: +1 888 397 3742
To report credit fraud: +1 888 397 3742
PO Box 1000
Chester, PA 19022
To order a credit report: +1 800 916 8800
To report credit fraud: +1 800 680 7289
By ordering your credit report, you will be able to determine if the identity thief has opened any credit accounts in your name. You can then contact these creditors to let them know that your identity has been stolen, and that the accounts are fraudulent.
When calling to report fraud, request that a statement be placed on your credit report that indicates no further credit is to be granted in your name without first contacting you directly at the telephone number you designate. This is typically called a "Fraud Alert" or "Victim Statement", and will help prevent further accounts from being opened in your name.
Contact the Federal Trade Commission. The FTC maintains the Identity Theft Data Clearinghouse (the federal government's centralized identity theft complaint database), and provides identity theft victims with information. The FTC can be contacted through the following methods:
If you discover that a fraudulent bank account has been set up using your name, report the account information to the following merchant check guarantee firms:
Report improper use of your Social Security Number to the Social Security Administration (SSA) by contacting the SSA Hotline at +1 800 269 0271.
If your driver's license is stolen, report the theft immediately to your local Department of Motor Vehicles. Ensure that a duplicate license was not issued to the identity thief.
Maintain a log of what happened, what was lost, and all of the steps you took to correct the situation. Remember to record dates, times, phone numbers, people you spoke with, and any relevant reference numbers and information. Correcting an ID theft can be a long and difficult process — do not rely on your memory.
Businesses and Corporate clients should
Business and personal customers also should employ best practices to secure computer systems in their homes and business including, but not limited to:
Immediately notify us of any suspicious transactions, particularly ACH or wire transfers
BNY Mellon actively works to protect the privacy and data integrity of sensitive information while it is in our possession and control. In the course of providing services, we may exchange information with clients or their authorized representatives which is sensitive and confidential. In order to protect this information, BNY Mellon requires Highly Confidential Information (HCI), and in some cases other types of sensitive information, to be encrypted when transmitted over an open unsecured network.
BNY Mellon provides two methods of encryption for electronic messages containing HCI sent to external recipients.
Enforced Transport Layer Security (ETLS) is the primary and preferred method of encryption for BNY Mellon. This method of encryption allows e-mail to be automatically secured with no additional steps required by the sender and recipient. ETLS requires our external partner organizations to have both an ETLS capable infrastructure and a valid digital certificate for encryption. Once established, this method is the most convenient for all users and provides seamless encryption for e-mail and attachments. ETLS encrypts e-mail message between servers and is designed to protect confidentiality and data integrity and is a widely recognized standard issued by the Internet Engineering Task Force (IETF) for securing transmitted data.
If you have questions about ETLS encryption or to establish an ETLS relationship with your client, please contact the TLS Administration Team.
BNY Mellon Secure Messaging Portal is the alternative secure encryption tool which is utilized when an external partner does not have ETLS capability. The portal encapsulates a message and its attachments into an encrypted message. Once protected, the encrypted message is sent to recipients as an attachment to a plain text email. The recipient uses a self-created, pre-registered password to access the notification and any attachments. This guide provides step by step instructs on how to register and use BNY Mellon's Secure Messaging tool.
If you have questions about BNY Mellon's Secure Messaging Portal, please contact the Secure Messaging Team.
When accessing any third-party/external sites that may be linked above, you will leave the BNY Mellon web site. These sites are not controlled or endorsed by BNY Mellon, and BNY Mellon is not responsible for the contents, operation or security of these sites.
BNY Mellon appreciates your concerns about the privacy of personal information that you provide to us through this Web site. Accordingly, we have posted this policy to explain how we will handle that information.
If you do provide personal information about yourself, such as name, address or telephone numbers, we will endeavor to maintain that information in accordance with our internal policies governing use and disclosure of confidential information. We may disclose that information within our corporate enterprise. We may also disclose that information to unaffiliated third parties in order to respond to your inquiries, to provide services to you, to provide you with information concerning products and services that we offer, or to prevent or investigate fraud, illegal activity or misuse of this Web site. We may also disclose that information to unaffiliated third parties for other purposes if we have notified you in advance and you have not objected, you have requested or authorized us to do so, or we are required to do so by law.
Specific privacy policies apply to non-public personal information concerning consumers of certain products and services that we offer. We make those policies available to our customers in accordance with federal law.
NOTICE TO CALIFORNIA USERS REQUIRED BY STATE LAW: We retain information we receive through this Web site, including information you give us to open an account or purchase a product or service from us, information you give to us in inquiries and other communications, and records of any transactions you perform. We share this information with affiliated and nonaffiliated parties only as necessary to process and service your transactions with us, or as required by law. Such parties may include those who provide services to us in connection with your accounts or transactions, or who are involved in providing you the services you request. In certain instances they might include a purchaser or potential purchaser of an account. We also report information to credit bureaus in appropriate cases. And we share information with government agencies and law enforcement as necessary.
"We" refers to the family of companies owned by The Bank of New York Mellon Corporation.
Like all financial services companies, we collect a variety of information about individuals, including but not limited to our customers and employees. In many cases that information includes individuals' Social Security numbers. We use records of Social Security numbers for many purposes, especially to comply with federal and state laws such as tax laws and anti-money-laundering laws.
Our policy is (i) to comply with all laws restricting the use and disclosure of Social Security numbers, (ii) to protect the confidentiality of Social Security numbers, (iii) to prohibit the unlawful disclosure of Social Security numbers, and (iv) to limit access to Social Security numbers to our employees, and in certain cases to nonaffiliated parties that provide services to us, based on their responsibilities. To safeguard Social Security numbers, we maintain physical, electronic, and procedural safeguards that are designed to comply with applicable legal standards. Our employees are prohibited from disclosing Social Security numbers for unauthorized purposes.
We may share Social Security numbers among our affiliated companies or with nonaffiliated parties for administrative purposes, such as to process transactions, verify identities, and service accounts. We disclose Social Security numbers as required or permitted by law, such as to the Internal Revenue Service or to credit bureaus. When necessary, we disclose Social Security numbers to regulatory agencies, law enforcement agencies, courts, and parties to lawsuits.
We may share Social Security numbers among our affiliated companies for marketing purposes, but only in compliance with legal restrictions, including required opportunities to opt out of such sharing. We do not, without consent of the individual involved, share Social Security numbers with parties not affiliated with us to enable them to market their own products or services.
If you work for one of our institutional (business) clients, we may obtain from you or your firm your business contact information, such as your name, title, office address, business phone number and email address. We may use this information for the purpose of conducting business with your firm, managing our relationship with your firm, and advising your firm of products and services that we believe might be of interest. We may (i) share this information with affiliated companies within the BNY Mellon corporate enterprise, (ii) disclose it to service providers that we use to process the information and that have agreed to confidentiality restrictions, and (iii) export this information to the United States and other jurisdictions where we, or our service providers, do business. We may also disclose this information as required by law.
An IP address is a unique identifier for a device on the internet. We may use your IP address to diagnose problems with our servers, to understand the geographical location of our visitors and to enhance our Websites.
60327 Frankfurt am Main
Telefon: +49 69 12014 1000
Telefax: +49 69 12014 1687
Entered in the Commercial Register at the Municipal
Court of Frankfurt am Main, Germany – No. HRB 87912.
The VAT identification number is DE 267 187 298.
Christian Altmeyer, Thomas Brand (Spokesman), Lars Hella, Sascha Zeitz
The Bank of New York Mellon SA/NV, 46 Rue Montoyerstraat, B-1000 Brussels, Belgium.
Registered in the central Belgian business register BCE in Brussels, Belgium – No. 0806.743.159.
Board of Directors: Laura Ahto, Annik Bosschaerts, Joe Duffy, Hedi Ben Mahmoud, Eric Pulinx
Chairman of the Board: Wim Hautekiet
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Office in Bonn:
Graurheindorfer Str. 108
Office in Frankfurt:
60439 Frankfurt am Main
NBB National Banque Belgique
Boulevard de Berlaimont 14
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We utilize reasonable security technologies to protect sensitive information. However, the security of this information depends in part on the security of the computer you use to communicate with us, the security you use to protect User IDs and passwords, and the security provided by your internet access services provider. We are not responsible for the security of your internet access services provider; you should review the security and privacy policies of your internet access services provider carefully. Information that you access via this Site may be stored on your computer during your session for your convenience. If others have access to your computer or your User ID and password, they may be able to access this information. In any area of the Site requiring a password, you should log off the Site when you are done viewing information or whenever you leave your computer. We are not responsible for the security or privacy of information communicated to or from such a computer. Finally, you should keep any correspondence you receive relating to this Site or the Services (including, but not limited to, your User ID, passwords, other registration information, emails, order information, or any other information) confidential and in a safe place.
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We cannot require third parties to change information that has been disclosed to them with your consent. To modify this information, you will have to go directly to the relevant third party.
BNY Mellon is licensed under the following U,S, Patents: 5,940,510; 5,949,880; 6,105,013; and 6,237,095.
We use a number of unaffiliated social media sites, including Twitter, Facebook, YouTube and LinkedIn to share product and service information, thought leadership material, news, events and career information. A list of these accounts can be found below.
Social Media pages are typically public and can show up in search engines like Google, Yahoo and Bing. Because our social media sites are public and anyone with an account can engage with us, we cannot be responsible for views expressed other than our own.
We reserve the right to prohibit posting on our social media pages, as well as the right to delete or edit any posted content or material for any reason and without notice. Any posting on these pages is subject to our policies of usage, as we may change them from time to time. We prohibit postings about securities products, investment recommendations, investment product performance, and client testimonials. In addition, we prohibit the posting of offensive, derogatory, inflammatory or illegal comments and statements.
We reserve the right to block or remove objectionable content and users if possible, in our sole discretion and without notice. Any delay in removing or failure to remove an objectionable posting should not be deemed an endorsement or approval of the posting, and does not preclude us from taking other steps to address objectionable content, particularly where a social media website restricts us from removing content or blocking users. If a follower forwards our posts and adds comments, such comments are the view and responsibility of the follower, and we expressly disclaim any responsibility over such communication.
Our social media sites are managed and monitored by BNY Mellon. We are actively watching what people are saying to and about BNY Mellon. However, because of the public nature of the platform, we cannot respond to or engage on all issues.
Never disclose any financial or personal information on any social media site or other website. BNY Mellon will never ask you for your Social Security number, account information, passwords, PINs or other personally identifiable information via social media or email. We are not responsible for the privacy or security practices of the social media sites we utilize. Please review their policies.
In addition, we do not endorse clicking on links posted by other social media users, as these links may pose risks to your computer or take you to inappropriate sites.
If you are a BNY Mellon client with specific questions about an account or investment, please contact your relationship manager directly. If you have any concerns or complaints about our social media websites, you may submit them using our online form.
We may occasionally mention a user, tweet, re-tweet or repost links to third-party sites when we think you may find that information useful. However, this does not constitute an endorsement of the individual, site, product or company. See also "Links to Other Websites" above.
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