Corporate Social Responsibility

Corporate Social Responsibility (CSR) supports our vision of improving lives through investing. As an engine for the financial markets, we help drive global growth and prosperity. And we’re committed to creating an inclusive, sustainable world that encourages people to succeed and economies to thrive.

Our Role in the World

Learn about the ways that we are improving lives through investing.

“The new breed of employees arriving on our doorsteps...expect more from their companies than my generation did.”

Gerald L. Hassell
Chairman and Chief Executive Officer


Our Role in the Financial Marketplace

Our company plays an important role in the financial marketplace. We manage and service assets for institutions, corporations and individual investors. In the process, we help companies raise and invest capital to create jobs, drive economic growth and improve living standards. We help governments raise and invest capital to serve citizens. And we help institutions and individuals invest to achieve their financial and life goals, including meeting their retirement, health care and education needs.

All statistics represent the minimum number of BNY Mellon client relationships in each category • Fortune 500 // Fortune Magazine, Copyright 2015 Time Inc. • Endowments // Reprinted with permission of NACUBO, Copyright 2015 • Life & Health Insurance Companies // Reprinted with permission of A.M. Best Company Inc., Copyright 2015 • QS World University Rankings® 2015 // • Pension & EB Funds // Used with permission from Pensions & Investments, Copyright 2016 • Central Banks // The World Bank, Copyright 2015

Download Infographic

PDF [2.3 MB]

CSR Strategy: Focusing on Our Greatest Impacts on the World

We drive CSR performance around three pillars of focus: Market Integrity, Our People and Our World.

We focus on protecting market integrity because of our significant role in helping financial markets remain stable, efficient and resilient. Our people are our greatest assets, and we are dedicated to helping them reach their full potential. We are committed to sustainable practices and leverage our expertise to contribute solutions to the greatest challenges facing our world.

“Collectively, our industry must promote a trusted, transparent financial ecosystem that delivers safety, soundness and value for all.”

Karen Peetz


Aligning Our CSR Strategy with Our Changing World

When the issues of highest relevance to our firm and importance to society change, we adjust our focus.

Our most recent strategy refresh occurred in 2014. We deepened our focus on positive social impact through strong risk management. We also formalized a focus on social finance to further enable positive change through investments.

Road leading to city


We set ambitious goals to drive continual improvement in our CSR practices. We hold our executives and senior leaders accountable for our performance.

Launching Our New 2016-2020 Goals

We’ve set new long-term CSR goals. These fresh commitments build on the momentum from our past achievements and create a roadmap for achieving true integration of CSR within our business and company culture.

Risk and Reliability
Risk Culture: Establish and achieve industry best-in-class risk culture.
Information Risk Management: Continually evolve our business protocols to ensure our technology knowledge, resilience and business continuity.
Risk Framework: Strengthen risk ownership, alignment and quantification through continued enhancements related to best practices. Learn more
Strong Governance
Enhance investor engagement by following best practices for shareholder engagement; sustain strong regulatory engagement, and achieve industry-leading client loyalty. Learn more

Leadership and Development
Develop successful leaders and managers who drive high productivity and engagement within their teams. Learn more
Engagement and Wellbeing
Build a workforce culture supported by engagement and wellbeing. Learn more
Diversity and Inclusion
Achieve marketplace leadership and reputation; advance diverse representation in senior-level ranks and drive accountability around a culture of inclusion. Learn more

Social Finance
Be recognized as a leader in the social finance field consistent with our business model. Learn more
Community Commitment
Significantly increase scope and impact of community support. Learn more
Environmental Management
Address climate change issues including potential impacts, risk and opportunities and expand and improve environmental management, resource efficiency and reputation. Learn more

Completing our 2011-2015 Goals

We’ve rated our final performance on the set of long-term goals that we set back in 2011. We are proud of our progress as we look toward the future. See how we stacked up.

Man relaxing on bench


We are proud of our CSR achievements. We’ve been recognized by prestigious CSR rating organizations for our strong strategies, disclosures and performance.


We continue to outperform our peers on CSR based on notable rankings. See examples of our CSR awards below. For a larger selection of company awards and recognition by media, professional organizations and community groups from around the world, visit the Awards section of our website. Learn more

Dow Jones Sustainability Indices logo

Member of Dow Jones Sustainability World Index in 2014 and 2015


CDP logo

Perfect CDP scores for performance and disclosure for three consecutive years*

* 2015, 2014, 2013

FTSE logo

Member of FTSE4Good Index for three consecutive years*

* 2015, 2014, 2013

Human Rights Campaign logo

Perfect 100 on Human Rights Campaign Foundation’s Corporate Equality Index for eight consecutive years*

*As of 2015

Anita Borg logo

Top Companies for Women Technologists Award in 2015 by Anita Borg Institute



HELP USA Hero Award in 2015 for efforts in addressing pressing social and economic challenges in the communities where employees live and work

CSR Performance Data

We use a broad set of indicators to gauge our CSR performance across each of our areas of focus. Below is a select set of performance data. For a comprehensive list, see our 2015 CSR Report and our performance data spreadsheet. Learn more

  • Market
  • People
  • World
A rating

Credit Rating

S&P credit rating of long-term senior debt

10.2 percent

Capital Levels

Estimated CET1 Ratio, Fully Phased-in – Non-GAAP, standardized approach1

100 percent

Code of Conduct Compliance

Active employees certified compliant2

87 percent


Global employees

27 percent

Women in Senior Positions

Managing director level and above

77 percent

Employee Engagement Score

Percentage of global overall positive survey results

$63 billion

Responsibly-Screened Assets

Exclusionary and positively screened assets under management

$40 million

Cash Donations

Employee and company giving3

42 percent

Greenhouse Gas Emissions Reduction

Scope 1 and 2 CO2E emissions reduction from 2008 baseline4

1 Advanced approach: 9.5%. Risk-based capital ratios at Dec, 31, 2015, reflect the adoption of new accounting guidance related to Consolidations (ASU 2015-02). See Note 2, “Accounting Changes and New Accounting Guidance,” on page 159 of the 2015 Annual Report for additional information. At Dec. 31, 2014, risk-based capital ratios include the net impact of the total consolidated assets of certain consolidated investment management funds in risk-weighted assets. These assets were not included in prior periods’ risk-based ratios. The leverage capital ratio was not impacted. The estimated fully phased-in CET1 ratios (Non-GAAP) are based on our interpretation of the U.S. capital rules, which are being gradually phased in over a multi-year period. For additional information on these ratios, see “Capital” beginning on page 58 of the 2015 Annual Report. Please also see “Supplemental information – Explanation of GAAP and Non-GAAP financial measures” beginning on page 125 of the 2015 Annual Report for the reconciliation of Non-GAAP measures. For further explanation of the capital ratios, please see the “Capital” section on page 58 of the 2015 Annual Report. See page 61 of the 2015 Annual Report for the capital ratios with the phase-in of the capital conservation buffer and the estimated U.S. G-SIB surcharge.

2 May vary because of launch date, employee acquisitions or legal restrictions.

3 Includes our two foundations: BNY Mellon Foundation and BNY Mellon Foundation of Southwestern Pennsylvania

4 Global tracked properties, excluding datacenters


CSR | By the Numbers

We are driving positive change for our company and the world.

As a global investments company, we’re invested in market integrity, our people and our world. In the 35 countries and more than 100 markets where we do business, corporate social responsibility enables us to drive lasting impact. And we’re committed to creating an inclusive, sustainable world that helps people succeed and economies to thrive.

Download our 2015 CSR Report

Learn more about how we are invested in market integrity, our people and our world.

Contact Us

Jyoti Chopra

If you have a question or feedback on our CSR performance, we want to hear from you.

Jyoti Chopra
Head of Global Citizenship and Sustainability
Contact Us