Chief Digital Officer of Issuer Services
Sudeep Kanjilal is the Chief Digital Officer of Issuer Services, overseeing Market Intelligence, Data Strategy and Business Optimization for the business. He is responsible for the execution and adoption of the Issuer Services digital and data strategies across the client experience - including re-imagining end-to-end journeys that create digital, client-centric experiences; driving the deployment of digital services across businesses, regions and functions; transforming our payments processes; and creating significant improvements in business performance, as well as the client and employee experience.
Prior to his current role, Sudeep led the Payments and Digital Retail practice for the U.S. East Region at Alvarez & Marsal, a leading business performance improvement advisory firm. In that role, he helped financial services clients redesign their payment businesses to align with digital consumer needs, and guided them in transforming product design, development, deployment and commercialization. Sudeep has also advised many emerging and leading Fortune 500 companies on client platforms and innovations for the digital client service experience and delivery, and has advised on development of fintech platforms. Earlier in his career, he worked at MasterCard and Infosys where he transformed the digital platform for the credit card securitization business, improved business processes, and adopted digital technologies to enhance end-to-end digital solutions for B2B clients.
Sudeep holds an MBA in Finance from the Indian Institute of Management, Calcutta.