Chief Relationship Officer
Jim Crowley is the Chief Relationship Officer and a Managing Director for Pershing, a BNY Mellon company. Jim provides senior client relationship leadership, working with a team of professionals, all personally invested and aligned with our clients. Based on long-standing relationships, the team provides insights and innovations to support and transform our clients’ businesses. Jim oversees Pershing’s broker-dealer business in the United States, Latin America and the Asia-Pacific region. He is a member of Pershing’s Executive Committee and BNY Mellon’s Operating Committee.
Jim is a frequent speaker at client and industry events on business trends, strategy and transformation. He is often quoted in the business press for his wide range of industry insights and expertise. Jim began his career at Pershing in 1982 in the firm’s Corporate Trainee Program. He worked in various operating areas, including a stint on the floor of the New York Stock Exchange, before leading marketing and business development for the fixed income business. Jim moved into relationship management, taking on increasingly more senior roles as he built the broker-dealer relationship management team.
Jim earned a Bachelor of Science degree in Management from Florida State University. He has completed the Securities Industry Institute® (SII) program, sponsored by the Securities Industry and Financial Markets Association (SIFMA), at the Wharton School of the University of Pennsylvania and has served on the SII Board of Trustees since 1988 and is a past chair (2007-2009).