Receives 111 'Best in Class' and six 'Top Rated' awards
NEW YORK, January 30, 2012 — BNY Mellon, the global leader in investment management and investment servicing, has been ranked the #1 provider in North America within its peer group of the world's largest global custodians and honoured with 111 'Best in Class'* awards in Global Custodian magazine's 2011 Global Custodian Bank Survey.
BNY Mellon was also named #1 provider within its peer group [which also includes State Street, JP Morgan, Citigroup and Northern Trust] in the 'Institutional Investors' and '$1- 10 Billion' categories.
BNY Mellon also received six 'Top-Rated'** recognitions and three Commended Ratings in the survey.
Client feedback included the following positive comments:
- "The people we have assigned to our team are just great and always resolve issues and work above and beyond my expectations"
- "Our contacts at BNY Mellon have a great sense of urgency and are very responsive"
- "Willingness to work with us on product development"
The flexibility of BNY Mellon's internet-based custodial platforms was also praised, as was its Workbench mobile app.
Commenting on the results, Global Custodian's editors note: "BNY Mellon continues to shine in client service and technology." They add: "The bank gets the top score in the survey for transition management, and the scoring of compliance – an issue vital enough to see a regulatory news service added to Workbench – is impressive."
Tim Keaney, Vice-Chairman, BNY Mellon and CEO of BNY Mellon Asset Servicing, said: "This recognition by our clients is a source of great pride and I'd like to thank them for their continued support. This latest vote of confidence in our organisation underlines the dedication of our staff as well as the continued scope and strength of our offering in the investment servicing space.
"These are challenging times, and more than ever institutional investors and fund managers need the support of a committed partner who can provide a dynamic, solutions-driven approach to investment servicing. We continue to focus unstintingly on offering our clients the service excellence, global reach, flexibility and innovation needed to allow them to grow their businesses and capitalise on new opportunities – and that is reflected in our strong showing in this year's survey."
Published for the 21st consecutive year, the 2011 Global Custodian survey of clients of global custodian banks ranked providers worldwide on the basis of 672 authenticated responses from institutional investors (281) and fund managers (391).
In the institutional investor questionnaire, respondents were asked to answer 47 questions across 14 service categories, while the fund manager questionnaire included 47 questions across 11 categories.
* 'Best in Class' awards are given to those custodians whose scores are equal to or better than the global average score in each service category.
** 'Top Rating' is based on securing an average weighted score superior to the average weighted score for all providers in the survey within that category.
BNY Mellon Asset Servicing offers clients worldwide a broad spectrum of specialized asset servicing capabilities, including custody and fund services, securities lending, performance and analytics, and execution services.
BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, offering superior investment management and investment services through a worldwide client-focused team. It has $25.8 trillion in assets under custody and administration and $1.26 trillion in assets under management, services $11.8 trillion in outstanding debt and processes global payments averaging $1.5 trillion per day. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com or follow us on Twitter @BNYMellon.