Bondholder Inquiry

Please select from the following list to get more information:

 

Presentation of a matured or called bond by current registered holder:

  1. The original bond certificate
  2. Completed W-9 — Be sure to use the IRS's most recent version available at www.irs.gov/Forms-&-Pubs
Send via insured mail to: BNY Mellon Corporate Trust
Transfers/Redemptions, 2nd Floor
111 Sanders Creek Parkway
East Syracuse, NY 13057
If you have questions: Send an e-mail to: corporate.bond.research@bnymellon.com
Call: +1 800 254 2826

 

Presentation of a matured or called bond by new owner:

  1. A letter of instruction, outlining the details of your request
  2. The original bond certificate
  3. A fully completed Bond Power form, clearly identifying the new registration name and Tax ID. The Bond Power needs to be signed by the registered holder (or authorized person) and must be Medallion Signature Guaranteed.
  4. Completed W-9 — Be sure to use the IRS's most recent version available at www.irs.gov/Forms-&-Pubs
Send via insured mail to: BNY Mellon Corporate Trust
Transfers/Redemptions, 2nd Floor
111 Sanders Creek Parkway
East Syracuse, NY 13057
If you have questions: Send an e-mail to: corporate.bond.research@bnymellon.com
Call: +1 800 254 2826

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Transfer ownership of a bond:*

  1. A letter of instruction, outlining the details of your request
  2. The original bond certificate
  3. A fully completed Bond Power form, clearly identifying the new registration name and Tax ID. The Bond Power needs to be signed by the registered holder (or authorized person) and must be Medallion Signature Guaranteed.
  4. Completed W-9 — Be sure to use the IRS's most recent version available at www.irs.gov/Forms-&-Pubs
Send via insured mail to: BNY Mellon Corporate Trust
Transfers/Redemptions, 2nd Floor
111 Sanders Creek Parkway
East Syracuse, NY 13057
If you have questions: Send an e-mail to: corporate.bond.research@bnymellon.com
Call: +1 800 254 2826

* Note that if the transaction exceeds $14 million, additional requirements must be satisfied. To determine the additional requirements and for any additional questions, please contact our Bondholder Relations Department at +1 800 254 2826.

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Process a Change of Address

To change the address to which interest checks are delivered, an original letter of instructions requesting a change of address signed by the registered holder(s).

Send via insured mail to: BNY Mellon Corporate Trust
Transfers/Redemptions, 2nd Floor (S/B COA)
111 Sanders Creek Parkway
East Syracuse, NY 13057
If you have questions: Send an e-mail to: ctopsfmtx@bnymellon.com
Call: +1 800 254 2826

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Release Lost Holder

If your U.S. Mail has been returned to BNY Mellon (whether it be check, statement or tax document) we are required to code your account as "lost." To release your account out of a "lost" status, please use the following directions:

  1. Please submit an original letter of instructions requesting a release of Lost Holder Status and, if applicable include a change of address request, signed by all holders.
  2. W-9 or W-8 Form — Be sure to use the IRS's most recent version, available at www.irs.gov/Forms-&-Pubs
Send via insured mail to: BNY Mellon Corporate Trust
Transfers/Redemptions, 2nd Floor (S/B Lost Holder)
111 Sanders Creek Parkway
East Syracuse, NY 13057
If you have questions: Send an e-mail to: ctopsfmtx@bnymellon.com
Call: +1 800 254 2826

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Survivor Options/Lost Securities

Due to the complexity and documentation requirements relative to Survivor Options or Lost Securities, BNY Mellon recommends that you contact us directly to inquire or discuss your specific situation at +1 800 254 2826.

If you have questions: Send an e-mail to:
Survivor Options: Distribution-Dallas@bnymellon.com
Lost Securities: lost.certificates@bnymellon.com

 

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