Payment Services Directive (PSD2) Statistical Information

Payment Services Directive (PSD2) Statistical Information


The second Payment Services Directive (2015/2366) (PSD2) is a broad-reaching piece of legislation which is fostering innovative transformation and driving change across the European payments landscape. The rules and framework of PSD2 aim to promote innovation and competition; increase access to payment systems; enhance security of online banking services; and provide further protections to customers across Europe.


Under Article 32(4) of Commission Delegated Regulation (EU) 2018/389 on regulatory technical standards for strong customer authentication and common and secure open standards of communication,  and under Article 32(4) of the UK Technical Standards on Strong Customer Authentication on Common and Secure Methods of Communication Instrument 2020 , BNY Mellon is required to publish on its website quarterly statistics on the availability and performance of its dedicated interface for payment initiation service providers, account information service providers and card-based payment instrument issuers (collectively third party providers or TPPs) and of the interface used by its payment service users (PSUs).


The statistics of the PSU online interfaces are derived from the following customer applications: Liquidity Direct, TreasuryEdge, Instruction Capture and CIW Data Services. 


In order to provide a direct comparison with the TPP dedicated interface for performance purposes, the method of extracting the performance data means that specific transaction types cannot be excluded. 


The above applications are all utilised for the processing of payment services. However, the Instruction Capture interface is also utilised to process non-payment instructions. These instructions will also be included within the below statistical data. Please note that the response times for non-payment instructions are very similar to the response times for payment instructions.


The PSU statistics are provided at an interface level, and the underlying customer applications are accessed globally, therefore the data provided is derived from activity across accounts in all BNY Mellon locations that utilise the interface.

2020 PSD2 Statistical Data



2019 PSD2 Statistical Data






14  - 30 Sept Download XLS file (12 KB) Download XLS file (12 KB) View PDF (92 KB)
1 Oct - 31 Dec Download XLS file (14 KB) Download XLS file (16 KB) View PDF (1 MB)