In 2004 The Bank of New York chose Manchester as the location for its new Global Delivery Centre (GDC). The decision of where to base this site — which would house vital client and operational services — was not an easy one, but in many ways the city was the logical choice. Manchester and our wonderful staff have outperformed our expectations
Our Manchester GDC, based in Piccadilly Gardens, opened in 2005 with 50 employees. In the 10 years since, we have grown headcount to more than 1,200, an increase that led to us opening a second office in the city, in Spinningfields, in 2008.
More than simply a rise in the number of roles, however, Manchester GDC has also matured into a key strategic location for BNY Mellon — as we are now called — and one of our best-performing sites globally. Indeed, more than 20 business departments are represented in Manchester, along with an increasing number of roles which reflect the city’s status as a hub of financial and professional services.
As we celebrate our 10th anniversary in Manchester, I am proud of the evolution of the GDC. Thanks to our people — the heart of all we do — we have developed from being merely in the city to being part of the city. This has meant opening our doors to stakeholders from across Manchester, but also investing in the community in which we operate. In 2014, for example, our Manchester people volunteered more than 3,800 hours for good causes, raising around £75,000 for local charities across the city region.
For me, that contribution demonstrates clearly that we are invested in Manchester and it has led to the conception of this report — Manchester 2025.
Over the past decade it has been a huge honour to be part of the city’s success story as it has grown in the face of challenges, not least the global downturn. We felt it made complete sense, therefore, to consider what the next decade may bring and how Manchester could look in 2025.
Future-gazing is no easy task and so we have assembled leading figures in their fields to ponder the coming decade and all it holds. We hope you enjoy reading their fascinating insights and predictions for this great city.
Enjoy Manchester 2025 — here’s to the next 10 years.
Diversity and inclusion are an integral part of the workforce and workplace at BNY Mellon. Our people are drawn from a wide range of backgrounds from around the world and we have made diversity and inclusion a key priority in how we operate as a global business and deliver services to our clients.
Manchester — among the most ethnically diverse cities in Europe — has a broad range of people from different backgrounds and experiences. The city has strong heritage in championing people’s rights, from the days when Emmeline Pankhurst led the Suffragettes in securing women’s right to vote through to today, with Manchester hosting one of Europe’s largest annual LGBT Pride events.
And this is partly why Manchester has proven to be such a dynamic and vibrant home and environment for BNY Mellon.
Globally, we have built six Employee Resource Groups aligned to the key pillars of our diversity and inclusion strategy. These cover groups for women, LGBT employees and their allies, those from multicultural communities, military veterans and those with any form of disability.
Our newest group launched earlier this year, focuses on employees drawn from different generations. Importantly, our site in Manchester has led the way in embracing each of these pillars and now has thriving Employee Resource Groups to represent the varied interests of our diverse employee base and advance our work as the investments company for the world.
The city’s own diversity matches our many initiatives and has allowed us to make our Manchester site a fantastic place for talented people — who may not have typically considered a role in the financial services sector — to launch, build and grow their careers with a global industry leader.
In addition, our philosophy is that in Manchester we have a variety of different types of roles and positions. This has seen a wide range of people joining the firm, from apprentices and graduates to experienced professionals, as well as people returning to work after a career break.
Our ambition in the city is to offer long-term careers to people from diverse backgrounds and to leverage Manchester’s diverse population.
As we look ahead to the next 10 years, this link will only get stronger and lead to BNY Mellon becoming an integral part of Manchester’s bright future.