Working Capital Solutions

Background Regarding Working Capital Solutions Incident

In late April, a back-up data storage tape from BNY Mellon Working Capital Solutions' operations in Philadelphia was lost while being transported by a national courier to the Company's offices in Pittsburgh, PA. BNY Mellon Working Capital Solutions, among other services, processes payments on behalf of its institutional clients. This back-up tape consisted of images of scanned checks and other documents relating to payments made to BNY Mellon's institutional clients. Most of the checks were in connection with commercial or other business-to-business payments, though some involved payments from consumers.

After BNY Mellon Working Capital Solutions learned that this tape had not been located by the courier, the Company notified appropriate regulatory authorities. An analysis was conducted to assess what images were on the tape and identify the institutional clients impacted by this incident. The Company completed notification of affected institutional clients by May 16 and began working with them to identify individuals who may have been affected to offer comprehensive fraud protection services and identity theft insurance (where permitted by local law).