Global Diversity and Inclusion Council

Jyoti Chopra

Managing Director
Head of Global Diversity and Inclusion
Talent Strategy
Human Resources


Jyoti Chopra is Head of Global Diversity and Inclusion for BNY Mellon. She joined the company in 2012 and leads BNY Mellon's diversity and inclusion program. This award-winning, comprehensive initiative promotes a workplace culture that creates pathways for the continued recruitment, development and advancement of a diverse global workforce. Her responsibilities include overseeing and executing BNY Mellon's diversity strategy and advancing all diversity training and hiring initiatives. She serves on the company's Global Diversity and Inclusion Council, a group led by Chairman and CEO Gerald Hassell. She also represents BNY Mellon on the Diversity Council of the Asia Society.

Before joining BNY Mellon, Jyoti served as global leader for communications and public relations at Deloitte Touche Tohmatsu Limited, where she was responsible for external relations and executive, online and business group communications. In 2011, she initiated and spearheaded the development of Deloitte's first global diversity report. She joined Deloitte in 2009, working for the Office of the CEO and the Global Chief of Staff, where she was responsible for leading and managing strategic projects and supporting the senior executive team.

From 1998 through 2009, Jyoti served in a series of increasingly responsible positions with Merrill Lynch. As head of communications for the Americas and the Global Banking divisions, she was responsible for strategic communications and related plans, programs and initiatives within the Americas and the bank business areas. She was also actively involved in leading diversity and women's initiatives for the group. She led and managed the marketing and communications integration of First Republic Bank, which Merrill Lynch acquired in 2007 for $1.8 billion. Before that, she was head of the Multicultural Group at Merrill Lynch Global Wealth Management, a role that included the development, strategic planning and execution of the business's marketing and client acquisition activities targeting diverse investors and business owners via community relations, strategic partnership development, and recruitment and retention programs for diverse groups and emerging markets. From 2000 through 2002, she was director of client acquisition for Merrill Lynch Direct and responsible for new account acquisition, business development, portal alliances and marketing for ML Direct, an online trading platform. She joined Merrill Lynch in 1998 as manager of education services, where she developed diversified financial educational and marketing programs targeted to women, families, domestic partners and multicultural groups.

From 1993 to 1997, Jyoti was a writer and an award-winning media consultant for the United Nations Children's Fund (UNICEF), where she focused on human development and issues affecting women and children. Her responsibilities included extensive educational outreach, global communications, advocacy and philanthropic work. From 1984 through 1993, Jyoti worked in the Office of Human Resources Management and the Division of Public Information at the United Nations Secretariat.

Jyoti served as chair of the Securities Industry and Financial Markets Association (SIFMA) Diversity Committee from 2004 through 2009, and was a member of its Investor Education Committee from 1998 through 2000. She was also a founding member and Senior Advisor to Merrill Lynch's global South Asian Professional Network, and served as a member of the company's Public Policy and Public Markets Committee. Jyoti has served on the boards of the Princeton YWCA and Princeton Healthcare System, and was a 2003 honoree of the Princeton YWCA's Tribute to Women.

Born and raised in London, Jyoti holds a bachelor's degree in journalism from New York University. She studied economics, English literature and law at London University, and completed the Securities Industry Institute at the University of Pennsylvania's Wharton School.