Environment

2010 Results

• Continue to be a leader among financial institutions in environmental sustainability
• Achieved the EPA Green Power Leadership award
• Compiled sustainability profiles of every owned and controlled facility, along with U.S. leased locations greater than 20,000 square feet
• Evaluated all ENERGY STAR facilities for LEED Existing Building certification
• Earned one of the first ENERGY STAR certifications for data centers in the U.S.
• Used our portfolio of certified or developing LEED Commercial Interiors projects as a foundation for establishing a set of environmental specifications and performance criteria for interior design and construction projects
• Evaluated lighting and retrofit opportunities of all data centers and LEED Existing Building projects
• Became a Carbon Disclosure Project Signatory
• Implemented green cleaning policy at all owned and controlled facilities
• Launched a corporate PaperWise program with an aspirational goal of 50 percent paper reduction from 2008

2011 Plans

• Continue to be a leader among financial institutions in environmental sustainability
• Achieve 10 percent electrical energy reduction in our tracked domestic office portfolio by 2015 from 2007 baseline
• Continue to offset 75 percent of domestic electricity consumption from 2009 through renewable energy investments and more than 50 percent of EMEA energy consumption through direct energy purchases
• Achieve 30 percent reduction in internal copy paper usage from 2008 baseline
• Achieve significant improvement in our Carbon Disclosure Project score
• Evaluate electrical energy consumption in managed EMEA locations to set future reduction targets
• Extend sustainability program strategies to the GIS portfolio, including energy management, green building certifications, waste management and employee programs
• Continue to pursue LEED Commercial Interior and Existing Building certifications where possible and appropriate
• Establish performance and environmental specifications for interior design and construction projects
• Develop sustainability qualification criteria for the acquisition of new office space
• Expand employee participation by broadening membership in the EMEA Sustainability Committee and launching a multi-regional U.S. Sustainability Ambassadors network